What is on offer?
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We have an exciting opportunity for a Receptionist to join the AHK team based in Rustenburg.
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The primary functions of your role, in line with the Responsibilities are outlined below:
- Responsible for offering office administration support to the highest quality standards within Alfred H Knight South Africa Rustenburg Laboratory. The role is also responsible for receiving and generation of invoices for COD clients and customer maintenance on LabCreate and assisting in sample registration and act as a reliever in the absence of the Sample Administrator
About us
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Alfred H Knight are an independent provider of inspection and testing services. Established in 1881, AHK operates in more than 40 countries with a well-earned reputation for providing reliable, professional services.
We provide specialist services for a wide range of commodities within base and minor metals, steel raw materials, ferroalloys, precious metals, platinum group metals, industrial minerals, solid fuels and fertilisers. Our clients include miners, smelters, refineries, traders, financial institutions and government bodies.
We maintain rigorous quality standards to ensure that our operations provide the highest level of services to our clients. We achieve this through compliance with industry standards and regulations for laboratory, inspection and quality management, including ISO: IEC 17025, 17020, 9001, 14001 and 45001.
Our people are our finest asset and as a truly global company, we value diversity, and respect people from all backgrounds.
Responsibilities
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- Ensuring that all PPE records are updated and annual PPE is ordered timeously including PPE for new employees.
- Receiving, sorting and distributing daily mail/deliveries including booking courier for outgoing parcels
- Receiving visitors at the front desk by greeting, welcoming, directing and assisting them appropriately.
- Answering, screening and forwarding incoming phone calls accordingly.
- Providing standard and accurate information in-person and via phone/email in a courteous, professional manner.
- Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook /visitors’ book)
- Ordering front office supplies, including all printer’s hardware and utilities and keeping inventory of stock whilst ensuring no stock-outs
- Keeping updated records of office expenses including fuel reconciliation, staff teas on a consistent basis
- Updating the General, HSE and HR sections of the noticeboard
- Liaising with Cleaning staff and ensuring that cleaning material is always available within all Laboratory Sections
- Updating medical surveillance report and ensuring that subsequent bookings are made timeously for both annual, entry and exit medicals
- Assisting in sample registration in Labcreate
- Acting as a reliever in the absence of the Sample Administrator and work hand in hand with production teams with regards to sample registration
Health & Safety
- Ensuring the Company’s Health & Safety policy is applied effectively in areas the Post Holder’s may visit.
- Reporting any incidents during working hours within 12 hours of the incident and carry out incident/accident investigations
- Observing and complying with operational requirements and safety regulations applicable to your work area. Non-compliance will be considered to be serious misconduct, and the Employer is hereby indemnified by the Employee towards any liability resulting from an injury or illness as a result of non-compliance with safety measures.
Human Resource Management
- Upholding company code of conduct by ensuring consistent application of the company disciplinary rules.
- Maintaining a professional standard and appearance during office hours and while promoting the company when on company business both internally and externally
Teamwork
- Work as a team towards team goals with all Production and Technical Teams, understanding priorities and pressures.
- Support collaborative working with team and stakeholders.
Ad-hoc Projects / Other
- Carrying out other ad hoc duties of an appropriate nature as may be requested by the Shift Chemist or Senior Chemist - Production or Laboratory Manager from time to time Perform any other reasonable tasks as assigned by the direct Branch/Lab manager
Do you have what it takes?
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To be successful at Alfred H Knight, you will need to display the following:
Required Knowledge, Skills and Behaviours
- Good knowledge and understanding of office administration.
- High computer Literacy (Proficiency in Microsoft Office Suite).
- Good timekeeping and time management skills.
- Hands-on experience with office equipment (e.g. printers)
- Communication: Excellent written and oral communication skills.
- Quality: ‘Right first time’ approach, completes work to a high standard, continually looking for improvements and strong problem-solvers, high level of attention to detail is key within this role.
- Managing uncertainty: Handles pressure and ambiguity well, exercises good judgment and handles challenges in a mature manner.
- Critical thinking: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Team Player / Interpersonal: Builds and maintains positive working relationships with their own team and more widely. Able to work as part of a team as well as independently.
- Strict adherence to Health and Safety procedures.
- Honest, Adaptable and Flexible, can orchestrate multiple activities at once to accomplish a goal
- Thrives in an exciting, fun and global environment.
Required Work Experience
- Minimum 3 years’ experience in a production environment with proven track record of office administration
Required Qualifications
- Grade 12 (with Maths, English and Science)
- Appropriate Tertiary Qualification in Office Administration
Required Languages
- Highly proficient in English (Verbal and written)
What are the benefits?
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We are offering an excellent opportunity with a salary and benefits package to match.
