Service Crew [Singapore]


 

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Host, Service Crews & Bartenders

A place for passionate members gather and work together. A platform for growth, achievements and shine!

Main Duties and Responsibilities

  • Welcome guests in a warm and friendly manner.
  • To provide excellent customer satisfaction through exceeding expectations of guests.
  • To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
  • To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
  • Maintain a high level of customer service by embracing the 7-Steps of Excellence as per QSC standards.
  • Perform day to day pre-opening and closing activities as per SOPs.
  • To adhere to service SOPs.
  • Ensure that food hygiene and safety standards are maintained and comply.
  • Perform general housekeeping and equipment maintenance duties.
  • Report on time, in proper uniform and grooming standard.
  • Work together with other team members to provide good quality service.
  • Execute any other duties as assigned.

Job Requirements

  • At least 1 year of experience working in customer service
  • Possess good command of English
  • Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
  • Friendly, cheerful and able to work under pressure and in a high-volume environment
  • Great team player and customer service oriented
  • Possess strong initiative and integrity

FULL TIME

Job Types: Full-time, Permanent

Salary: $2,300.00 - $3,000.00 per month

Benefits:

  • Employee discount
  • Food provided

Schedule:

  • Late shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Tips
  • Yearly bonus

Experience:

  • Serving: 1 year (Preferred)

Work Location: In person

Expected Start Date: 24/07/2023

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