Technical Support Specialist • 100% Non-Voice [Philippines]


 

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WHY JOIN OUR TRANSEC TEAM?

  • Great working environment with work-life balance
  • Healthcare & life insurance coverage
  • Performance reviews and annual increases

JOB OBJECTIVE

To assist our Success Manager with website installations, DNS setup, and other related tasks.

ESSENTIAL JOB FUNCTIONS

  • Installing and integrating our software technology on various website building platforms.
  • Pushing websites live by pointing its DNS records to our website IP.
  • Adding code and thumbnails to websites built on Weebly.
  • Basic email communication with customers to gather login credentials, authentication codes, and other pertinent information.

SKILLS & QUALIFICATIONS

  • Must have a Bachelor’s degree related to any IT course.
  • Minimum of 1-year experience in building or setting up websites on various platforms such as WordPress, Squarespace, Weebly, Wix, etc.
  • Has basic knowledge of HTML and CSS.
  • Must have good writing and intermediate speaking skills in English.
  • Familiarity with JavaScript is highly preferred.
  • Willing to work night shifts.

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Application Question(s):

  • Since this will be for a HYBRID setup, will you be able to reliably commute to Pasig City for this job?

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical Support or Web Development: 1 year (Preferred)

Language:

  • English (Preferred)

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