Outbound Call Center [United States]


 

About Us:

Goldfein, LLC is a national firm specializing in providing business services to major financial institutions. Our fast-paced, hardworking teams are dedicated to providing our clients exceptional service using the most current technology and data systems.

What We Value:

Positive Attitude | Hard Work | Helpfulness

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The Opportunity:

  • Opportunity to learn and start a new career
  • No experience necessary
  • Comprehensive new hire training included
  • Benefits include medical, dental, vision, and 401k matching
  • Cutting edge technology
  • Fast-paced, fun, and innovative working environment
  • Opportunities for growth, advancement, and flexibility
  • Fully remote position
  • Set hours: Monday-Friday 8:00-5:00 EST

The Skill Set:

Goldfein, LLC offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.

What You Will Do:

Areas of contribution may include, but are not limited to:

  • Professionally communicate through phone and email
  • Handle a high outbound call volume while navigating multiple systems
  • Placing calls to known vendors and insurance companies
  • Detailed data entry while reviewing and updating claim information
  • Use problem solving and critical thinking to resolve claims efficiently and effectively
  • Maintain adaptability, flexibility, and an eagerness to learn
  • Contribute to a collaborative, high volume, fast-paced environment
  • Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated

What You Can Expect:

We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.

Requirements:

  • Work authorization in the United States and based in the US
  • The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
  • Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5 3.0GHz and 256gb SSD (not HHD), Windows 10, dual monitors, headset, high-speed internet, and a webcam

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • Remote

Work Location: Remote

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