Summary
A F&B Team Leader / Restaurant Supervisor is responsible for performing the following tasks to the highest standards:
- Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations;
- Monitor, observe and assist in evaluating team member performance;
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints;
- Ensure compliance with health, safety, sanitation and alcohol awareness standards;
- Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly;
- Assist in monitoring inventory and inventory control.
Qualifications
To successfully fill this role, F&B TL should maintain the attitude, behaviours, skills, and values that follow:
- Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
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